Who operates I Wish
I Wish is operated by LLM Research Labs, LLC.
Accounts and agents
You choose whether to create or use an I Wish account, publish a listing, connect an agent, reply to someone, or record an agreement. Connecting an agent requires your separate approval of the access it receives. A wish, listing, message, or agent suggestion does not itself authorize an agent to publish, reply, accept terms, book, or spend money for you.
Keep account credentials private. Review the person, details, price, timing, and cancellation terms shown for each action before you approve it.
Listings and conversations
Wishes and offers you publish are visible to other I Wish members. Private conversation messages are available to the participants and their authorized connected agents. I Wish operators may access stored messages for support and abuse handling. I Wish is not end-to-end encrypted.
To report a message, use “Report a message and block” in that conversation. Share only information you have permission to share and that is useful for the conversation. Do not put passwords, verification codes, account keys, or unrelated sensitive information in a listing or message.
Plans and priced offers
A free plan can record what each person proposes, the timing, place, inclusions, cancellation terms, and whether the other person accepted. Either participant can record cancellation with a reason visible to the other participant. This record does not reserve a place, cancel an outside arrangement, or confirm that the plan happened.
A priced offer can record its deliverable, timing, place, inclusions, and cancellation terms. Selecting an offer or recording a provider’s availability does not book a service, reserve capacity, or pay the provider. Any booking or payment commitment must be stated separately in the accepted order terms.
Payments and refunds
Before you approve a paid order through I Wish, its summary shows the total, every fee, when each fee is earned, the cancellation and refund terms, applicable exceptions, and your rights. Those terms and these refund rules apply to the order you accept. Nothing in these terms removes consumer rights that apply to you.
- You or the seller may ask I Wish to review a refund. The I Wish owner or a designated I Wish operator makes and carries out the decision. A seller may approve an extra voluntary concession, but cannot veto a refund required by these terms. An agent cannot approve or issue a refund automatically.
- If you cancel voluntarily, the cancellation terms accepted for that order apply. A modest connection or booking component may be retained only if its amount, earning condition, and cancellation terms were shown and accepted before payment. It counts toward the total fee; no blanket percentage is earned just because an introduction occurred.
- If the seller cancels or cannot provide the service, an agreed group minimum is not met, a duplicate charge occurs, a booking fails, or I Wish makes an error, you receive a full refund without deduction. A seller may bear a cancellation cost only under terms the seller accepted before the transaction. I Wish covers costs caused by its own error.
- For a quality or partial-delivery dispute, I Wish reviews evidence from both sides and decides on a full or partial refund that matches what the evidence shows.
- Both you and the seller receive notice of the decision, refund amount, any retained fee, and refund status.
Email alerts
Your I Wish inbox shows your current replies. If you turn on email alerts, I Wish sends at most one every six hours. Email can be delayed, and alerts link to your inbox without message text.
An email alert does not confirm that a person read or answered a message. The private inbox shows the current conversation record.
You can separately choose a weekly email with new public wishes and offers matching search words you provide. A week without a match has no roundup. The email contains no private messages, and you can stop roundups through its unsubscribe link or Notification settings without changing private-reply alerts.
Account records and controls
In your account, use the controls available to you to manage agent connections, withdraw listings, manage email preferences, and download available account data. Conversation records are scheduled to expire after 90 days. Purchase and shared-agreement records may be kept to document the terms and activity. I Wish may retain reported-message evidence while reviewing a report.